Ordering from Sunshine Organics
We make it easy - with three simple order options to suit your needs.
- You Choose
Custom one-off Boxes:
Have all the freedom to choose with a one off custom box made just for you. Select the products you want and the date you want your box delivered!
(Minimum order - $80)
- We Choose
Sunshine Seasonal Set Boxes:
Can’t choose? Select from four fresh local organic seasonal produce boxes, and have the choice made for you!
Designed to meet the needs of every type of household, these curated boxes change every week in line with the season.
You can still choose additional products to add to your seasonal box order… Why not throw in some of our fabulous sourdough bread or delicious organic milk to complete your weekly grocery shop?
For the larger family, you could simply add an extra vege box or juicing box to meet your needs.
(Minimum order - $80)
- You Choose
Set & Forget Recurring Boxes:
The ultimate in ease, choose all your favourite products and set their delivery to a time that suits you.
You’ll never miss an order cut-off and you’ll ensure you get the products you want, when you want them!
With weekly, fortnightly or monthly delivery options, you can choose what works best for you.
For example, you could have your veggies delivered weekly and your household products delivered once a month! The choice is yours!
If you need to change your order or schedule a different delivery, you can do this any time prior to cut off.
3 simple ways to shop… making shopping organic for your family even easier!
How do I order?
Ordering with us is super quick and easy. Simply follow these steps;
- Products are grouped by type ie Fruit and Vege etc or you can use the search function if there is something in particular you want.
- We have a minimum order quantity of $80
- Add items to the basket.
- When you have finished your order. Go to the Checkout by clicking on the basket icon then click on the checkout button. You are also able to edit your basket when you press the basket icon - just choose Edit Cart.
- When you enter your address the system will calculate the delivery fee. If the order is under $150 and you are in South East Qld then it will be $9.95 delivery. If your order is over $150 & you are in South East Qld the delivery will be free of charge. For our Harvey Bay, Bundaberg, Gladstone & Rockhampton customers if your order is over $170 the delivery will be free of charge.
- Now you enter your account details, your delivery details and any order preferences or specific instructions for us.
- Check out through our safe and secure payment gateway Eway with either debit or credit card.
- Now your delivery is on its’ way to you on your chosen day
- So quick and easy.
When do I need to order by and when will it be delivered?
Your cut off time for ordering depends upon what day you would like your delivery. Due to the freshness guarantee of our Pick Pack Deliver system we order after you order. This reduces food wastage & ensures the freshness of your order. It also allows us to have a 100% freshness guarantee.
To see the Delivery Days & Cut off times for your area see below;
You can order any time prior to the cut off time for your delivery day. We update our prices and the availability of products on a Friday night so it is ideal to order after Friday night but before your cut off time. However you are able to order any time during the week that suits you.
If you would like to receive an order for that week your order must be finalised prior to the cut off time. **If we receive your order after cut off time, it will be sent on the next week’s delivery.
How do I create an account?
What if I want to cancel an item or change my order;
If you would like to change an item on your order you are welcome to contact us by email or phone firstname.lastname@example.org or 0497 794 391.
If you would like to cancel an item on your order you are welcome to do so prior to the cut off time for your delivery day. The freshness of your produce is our priority which is why we use the Pick Pack Delivery system, we order specifically for you once you order. We hope you understand why we may need this much time to change our orders.
Am I able to reorder a previous order?
Yes, you can!
- Simply log into your account
- Once in My Account view your Orders by clicking on it.
- Your previous orders will come up
- Click on the Order you wish to reorder from
- Click on the ReOrder Button
- Click Add to Basket - you can add or delete products from this order once they are in your basket.
- Once you have all you are happy you have completed you order then Checkout as usual. So simple and easy.
Freshness Guarantee – Return & Refund Policy - That means risk free shopping
Your satisfaction is our priority, that’s why we have a 100% Freshness Guarantee. This is the reason we use the Pick Pack Delivery system. However we realise that problems do occur in even the best systems. In the event you are not satisfied with an item purchase at our online store please let us know for a product refund.
How do I pay for my order?
You will be asked to pay for your order at our online checkout through our safe and secure payment gateway Stripe. We accept debit or credit cards VISA, Mastercard.
We use Secure Server Software SSL which is the industry standard and among the best software available today for secure ecommerce transactions. It encrypts all of your personal information including credit card number, name and address so that it cannot be read as information travels over the internet.
Yes, we have a number of discounts available for you;
- 10% off on your first order by using the code FIRSTDEL
- Free Delivery on any orders over $150 in SE Qld. If you are situated in Harvey Bay, Bundaberg, Gladstone or Rockhampton your will receive free delivery for any order over $170.(This will automatically happen at the checkout if you hav spent over the required amount)
- Sign up for our monthly Newsletter full of recipes, industry news and special offers.
- Become part of our Love Organics Customer Loyalty Program and earn rewards with every order. For every $1000 you spend with Sunshine Organics we will reward you with a $10 voucher.
- Refer a Friend by simply getting them to put your name in the Comments section of their order and we will send you a code for 10% off your next order - so easy to save.