Ordering from Sunshine Organics
We make it easy - with three simple order options to suit your needs.
- You Choose
Custom one-off Boxes:
Have all the freedom to choose with a one off custom box made just for you. Select the products you want and the date you want your box delivered!
(Minimum order - $80)
- We Choose
Sunshine Seasonal Set Boxes:
Can’t choose? Select from four fresh local organic seasonal produce boxes, and have the choice made for you!
Designed to meet the needs of every type of household, these curated boxes change every week in line with the season.
You can still choose additional products to add to your seasonal box order… Why not throw in some of our fabulous sourdough bread or delicious organic milk to complete your weekly grocery shop?
For the larger family, you could simply add an extra vege box or juicing box to meet your needs.
(Minimum order - $80)
- You Choose
Set & Forget Recurring Boxes:
The ultimate in ease, choose all your favourite products and set their delivery to a time that suits you.
You’ll never miss an order cut-off and you’ll ensure you get the products you want, when you want them!
With weekly, fortnightly or monthly delivery options, you can choose what works best for you.
For example, you could have your veggies delivered weekly and your household products delivered once a month! The choice is yours!
If you need to change your order or schedule a different delivery, you can do this any time prior to cut off.
3 simple ways to shop… making shopping organic for your family even easier!
How do I order?
Ordering with us is super quick and easy. Simply follow these steps;
- Products are grouped by type ie Fruit and Vege etc or you can use the search function if there is something in particular you want.
- We have a minimum order quantity of $80
- Add items to the basket.
- When you have finished adding to your basket you can simply Check & Edit your basket by choosing the Basket in the top Right hand corner & choosing Edit Basket.
- Once you are happy then choose to Go to Checkout
- Your delivery fee will be added at this time; We have had to temporarily change all our delivery fees; Brisbane region; $15.00 Regional Gold Coast - Sunny Coast $19.50 Country areas - Gympie, Kingaroy etc $25.00. We are no longer able to provide free delivery. We look forward to being able to take our delivery fees back down soon.
- Now you enter your account details, your delivery details and any order preferences or specific instructions for us.
- Check out through our safe and secure payment gateway Stripe or Paypal with either debit or credit card.
- Now your delivery is on its’ way to you on your chosen day
- So quick and easy.
When do I need to order by and when will it be delivered?
Your cut off time for ordering depends upon what day you would like your delivery. Due to the freshness guarantee of our Pick Pack Deliver system we order after you order. This reduces food wastage & ensures the freshness of your order. It also allows us to have a 100% freshness guarantee.
To see the Delivery Days & Cut off times for your area see below;
Tuesday delivery - cut off Sunday midnight
Wednesday delivery - cut off Monday midnight
Thursday delivery - cut off Tuesday midnight
Friday delivery - cut off Wednesday midnight
You can order any time that week prior to the cut off time for your delivery day. We update our prices and the availability of products on a Friday night so it is ideal to order after Friday night but before your cut off time. However you are able to order any time during the week that suits you.
If you would like to receive an order for that week your order must be finalised prior to the cut off time. **If we receive your order after cut off time, it will be sent on the next week’s delivery.
How do I create an account?
What if I want to cancel an item or change my order;
If you would like to change an item on your order you are welcome to contact us by email or phone hello@sunshineorganics.com.au or 0497 794 391.
If you would like to cancel an item on your order you are welcome to do so prior to the cut off time for your delivery day. The freshness of your produce is our priority which is why we use the Pick Pack Delivery system, we order specifically for you once you order. We hope you understand why we may need this much time to change our orders.
Am I able to reorder a previous order?
Yes, you can!
- Simply log into your account
- Once in My Account view your Orders by clicking on it.
- Your previous orders will come up
- Click on the Order you wish to reorder from
- Click on the ReOrder Button
- Click Add to Basket - you can add or delete products from this order once they are in your basket.
- Once you have all you are happy you have completed you order then Checkout as usual. So simple and easy.
Freshness Guarantee – Return & Refund Policy - That means risk free shopping
Your satisfaction is our priority, that’s why we have a 100% Freshness Guarantee. This is the reason we use the Pick Pack Delivery system. However we realise that problems do occur in even the best systems. In the event you are not satisfied with an item purchase at our online store please send us a photo & let us know for a product refund.
How do I pay for my order?
You will be asked to pay for your order at our online checkout through our safe and secure payment gateway Stripe or Paypal. We accept debit or credit cards VISA, Mastercard.
We use Secure Server Software SSL which is the industry standard and among the best software available today for secure ecommerce transactions. It encrypts all of your personal information including credit card number, name and address so that it cannot be read as information travels over the internet.
Discounts available;
Yes, we have a number of discounts available for you;
- $10 off on your first order by using the code FIRSTDEL
- We look forward to being able to bring back Free Delivery again soon.
- Sign up for our monthly Newsletter full of recipes, industry news and special offers.
- Refer a Friend by simply getting them to put your name in the Comments section of their order and we will send you a code for $10 off your next order - so easy to save.